During his recent visit to Madrid, Minister for Consular Affairs Chris Bryant MP, unveiled the latest step in the British Government’s help package for older British people living in Spain. As well as information roadshows, advice surgeries, and dedicated Department for Work and Pensions/Department of Health staff in consulates, a new partnership between the British Consular network, Age UK and Age Concern España will help spread information and assistance further.
British residents will be able to benefit from a revamped full-time telephone information line provided by Age Concern España, Age UK and the British Consular service. A new country casework manager will have a range of responsibilities including ensuring that over 50 volunteer caseworkers in Spain are properly trained, and increasing the number of caseworkers to around 100.
This partnership is being established in recognition of the vulnerable situation that an increasingly larger group of older British residents in Spain are facing. The three agencies will provide a co-ordinated response to help older British nationals in Spain, including making sure they are getting help that’s available from the Spanish state.
ChiFRA has been communicating for some months with Age Concern España and their local case workers and we are hopeful that we will soon have more news about increased support for English residents in Chiclana.
In order to increase the level of support offered then it will be necesary to recruit more case workers, as soon as we have more information about how that process will work and what the role would entail we will let you know.
People might not need help themselves but many of us know of someone who might benefit from it and the main way that Age Concern learn about cases is through contact by neighbours and friends rather than the people in need themselves.
If you or someone you know needs help now then you can contact the Age Concern Infoline on 902 003 838 or email:
Visit http://www.acespana.org/ for more information.