All names and addresses were supplied but have been removed for legal reasons.
We bought our property in November 2003.
We met with our builder, xxxxxx, at the solicitor’s office of xxxxx. This was to pay the deposit for our house. Those present were my wife and I, xxxxx and the estate agent xxxxx.
At this time we asked what was the position with regards to electricity as we had a meter box and no meter and the property was supplied by cable. The explanation was that as the builder was building another house next to us the meters for both properties would be fitted within two months and the builder would carry the cost of electricity during this period. We queried whether this was normal and we were assured by our Solicitor that this was perfectly normal and legal. The sale went through before the Notary, xxxxx on 28 November 2003.
In January and February 2004 we kept calling at the Solicitors to ask him to check the situation with the builder regarding our electricity. We were assured that all was well and that the meter would be coming, but we had to be patient.
When registering our property at the town hall, we were informed that our property was shown on the new Urbanisation Plan.
We repeatedly had our electricity cut-off and reconnected by our builders electricians at a cost. We made a visit to the Endesa Office to ask about reconnection and we were told it was illegal to reconnect us. We pointed out that it was illegal to leave us with no power, and therefore no water supply, as this contravened the Human Rights Act. This apparently did not matter.
Then followed two meetings with the then deputy mayor of Chiclana at which a formal complaint was made (18.02.05), of which we have a written copy. We were assured that the gentleman would speak to the manager of Endesa to resolve the matter. However, no electricity supply was forthcoming.
In June 2005, whilst we were in England, our neighbours informed us that electric was being supplied on a permanent basis as holes had been knocked in our back wall and cables had been laid underground. We assumed that finally a proper supply had been given to the property, but alas, it was yet another effort of the builder to reconnect us illegally, a fact we were unaware of. Several disconnections later we were informed it was now impossible to reconnect us.
Eventually, after many more fruitless visits to Sevillana/Endesa, in January 2007 we made an agreement with xxxxx to negotiate on our behalf for an electricity supply. This was on a scheme to be installed for Inselec. We were told a completion date of approximately two months, ie. by the end of March 2007. We paid 1000 euros to them. We were by now using a generator for electricity, which is a very difficult and expensive way to live.
In June, after many visits to the offices of Inselec and many phone calls to xxxx, we were told completion by the end of August and a further 1500 euros was required. We were also told that the fuse box and immediate wiring to the house was now illegal and would have to be replaced at a further cost of 325 euros. Many visits and various excuses later, in June 2008 a pole was erected outside my house. There was now a further charge to connect the pole to the meter box, also a new box was required as the original was deemed illegal. This cost a further 440 euros.
In October 2008 we were asked to pay a further 1980 euros by Inselec and, of course, the connection is once again two months in the future, i.e. mid December.
We have also been charged 385 euros extra as a transformer was installed and incorrectly sited and thus flooded. We fail to see why we should have to pay for their error.
Our costs to date for trying to resolve this is 5771.63 euros. Our generator and fuel costs must be at least a further 3600 euros - and we still have no electricity.
We may be thought to be naive, however at the time there was no signs of any problems and we assumed that by going to a reputable Estate Agent and a very well known Chiclana solicitor and finally the respected Cadiz Notary, that all would be well. We still find the degree of corruption and crime involved staggering. There are many more victims, numbered by the thousands in this area alone and the amount of monies involved must be millions of euros.